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The business case for automating drafting is usually built on the wrong number. Here is the arithmetic that survives contact with a real firm.
Document automationLegal operationsROI
What document automation actually returns
Every document automation business case we see starts the same way: count the drafting hours, assume a seventy per cent saving, and arrive at a number large enough to make the software look free. The number is almost always wrong — and wrong in a way that damages the project.
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